Feedback

We welcome feedback and complaints in an effort to continually improve our processes and service delivery.

You can get in touch with us by:

Full Name * Your full name so we can contact you

Email address * Your email address so we can contact you.

Phone number Your phone number so we can contact you

Message * Max 300 characters

Complaints

If you want to complain about the service we provided, we ask that you first try to resolve your concerns with the staff member involved.

It will be helpful if you can tell them:

The staff member may:

apologise;
provide an explanation; and/or
raise the matter with a more senior Ombudsman staff member, who may then contact you.

You can make a complaint using the above form or by email to the Deputy Ombudsman at nt.ombudsman@nt.gov.au.