Report to the Attorney-General and Minister for Justice on Compliance by Northern Territory Police Force with Surveillance Devices Act - Second Report 2016
Annual Report for the Ombudsman for the Northern Territory for the financial year 1 July 2015 to 30 June 2016.
First report to the Minister detailing Compliance by Northern Territory Police Force with Part 2 of the Police (Special Investigative and other Powers) Act which came into force on the 1 July 2015. This report covers the period from the 1st July 2015 to 15th June 2016.
These complaint handling guidelines are intended to assist universities to make their complaint handling systems more robust and effective.
This Model policy is intended to be read in combination with the NT Ombudsman's Complaint Management Framework to provide guidance to agencies on the key principles and concepts of an effective and efficient complaint management system. It is designed to be used as a guide for the development or update of agency complaint management policies.
This is one of two documents that should be read together. This Complaint Management Framework discusses the types of issues that have to be dealt with in the development and implementation of a policy and procedures for complaint management and the related Model Policy sets out a template for the agency's policy development.
This Ombudsman investigation report discusses how the Power and Water Corporation (PWC) has dealt with, and should deal with, billing and debt management for water supply to urban indigenous communities.
The Framework is intended to provide a broad structure to assist government agencies to identify what issues they should consider in the development and review of appropriate guidelines/policies and provide additional background to inform that process.
Report to The Honourable John Elferink MLA Attorney-General and Minister for Justice. Compliance by Northern Territory Police Force with Surveillance Devices Act - First Report 2016
