The Ombudsman’s Office has made a small adjustment to its front desk and main line operating hours. As of 1 July 2025, new operating hours for these services will be 8:30 am – 4:00 pm, Monday to Friday.
The slight reduction in operating hours for these services is to support our dedicated frontline delivery team in completing time-critical administrative tasks as soon as possible and within work hours. The overall operating hours for the office remain unchanged.
Complaints and enquiries can still be submitted at any time via the below methods:
Website: nt.ombudsman.nt.gov.au/complaints
E-mail: ombudsman@nt.gov.au
Post: PO Box 1344, Darwin NT 0801
We remain committed to providing a timely service to the public and will respond to all enquiries as promptly as possible.
We thank you for your understanding. If you wish to submit feedback about this change, please e-mail us on nt.ombudsman@nt.gov.au or submit an online feedback form for consideration.