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Complaints and Enquiries Guide (2015)

Our Complaints and Enquiries Guide lists some of the other organisations where you can make complaints or enquiries.  This document has been developed to assist members of the public whose complaints or enquiries are not within our jurisdiction, locate an alternate body that may be able to deal with their specific concerns.

Publications 09 Jun 2015

Investigation report - Matters arising from allegations of inappropriate conduct by a former Commissioner of Police and another police officer

This report is the result of an investigation conducted under section 14(1) of the Ombudsman Act into matters arising from allegations of inappropriate conduct by a former Commissioner of Police and another police officer. The report makes a number of recommendations for review of NT Police policies and procedures and Ombudsman legislation.

Publications 05 Jun 2015

Better Government - DL brochure

Basic promotional brochure for the Ombudsman NT with contact details.

Publications 01 Mar 2015

Surveillance Devices Compliance Report (First report 2015)

Report to the Honourable John Elferink MLA Attorney-General and Minister for Justice. Compliance by Northern Territory Police Force with Surveillance Devices Act - First report for 2015

Publications 19 Jan 2015

2013-14 Ombudsman Annual Report (PDF 1.18MB)

Annual Report for the Ombudsman for the Northern Territory for the financial year 1 July 2013 to 30 June 2014.

Publications 22 Sep 2014

Surveillance Devices Compliance Report (Second report 2014)

Report to the Honourable John Elferink MLA Attorney-General and Minister for Justice. Compliance by Northern Territory Police Force with Surveillance Devices Act - Second report for 2014

Publications 29 Jul 2014

Giving Reasons for Decisions (PDF 161 KB)

A reference document adapted from the WA Ombudsman guidelines titled 'Giving reasons for decisions' which helps explain the benefits and importance of giving reasons for decisions as well as what should be included in a response to the customer.

Publications 11 Jun 2014

Ombudsman inquiries and investigations information for Agencies

A guide to assist agencies in understanding the role of the Ombudsman's office, what agencies can do to assist in informal resolution of complaints and provide clarification around the processes we undertake when handling enquiries and complaints both formally and informally.

Publications 01 May 2014

Surveillance Devices Compliance Report (First report 2014)

Report to the Honourable John Elferink MLA Attorney-General and Minister for Justice. Compliance by Northern Territory Police Force with Surveillance Devices Act - First report for 2014

Publications 19 Mar 2014

Last updated: 01 February 2024