News and publications

Ombudsman inquiries and investigations information for Agencies

A guide to assist agencies in understanding the role of the Ombudsman's office, what agencies can do to assist in informal resolution of complaints and provide clarification around the processes we undertake when handling enquiries and complaints both formally and informally.

Publications 01 May 2014

Surveillance Devices Compliance Report (First report 2014)

Report to the Honourable John Elferink MLA Attorney-General and Minister for Justice. Compliance by Northern Territory Police Force with Surveillance Devices Act - First report for 2014

Publications 19 Mar 2014

2012-13 Ombudsman Annual Report (PDF 1.42MB)

Annual Report for the Ombudsman for the Northern Territory for the financial year 1 July 2012 to 30 June 2013.

Publications 20 Sep 2013

Report of Investigation into Department of Lands, Planning and the Environment Building Advisory Services

This is a report into complaints of inaction and delay on the part of the Building and Advisory Services division of the Department for Lands, Planning and Environment in responding to complaints by residential building consumers.

Publications 16 May 2013

2011-12 Ombudsman Annual Report (PDF 1.93MB)

Annual Report for the Ombudsman for the Northern Territory for the financial year 1 July 2011 to 30 June 2012.

Publications 30 Sep 2012

Report of Investigation into the Approval for Development and Subdivision of Land for Residential Purposes at Beddington Road and Pelly Road Herbert

This report is the result of an investigation conducted pursuant to section 14(1)(a) of the Ombudsman Act (the Act) following a number of complaints to the Ombudsman’s Office in relation to the subdivision of Sections 3103 to 3105 and part sections 3100 to 3102 and 3106 to 3111, Hundred of Strangways, Beddington Road and Pelly Road, Herbert, approximately 40 kilometres south east of Darwin.

Publications 20 Aug 2012

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